Background & Reputation
The Casino is operated by Royal Panda Limited, not one of your average multi-site operators which too often offer same dress in different colours. The guys behind Royal Panda Casino are in fact professionals who are also players, and who not long ago got frustrated with the level of quality online gaming sites were providing – shitty customer service, generic promotions, unclear bonus terms, and difficult to use websites. Having decided to do something about it, in 2014 they launched Royal Panda and got it backed by two highly reputable licensing bodies. Unfortunately the short list of restricted countries recently grew by two – Australia and Netherlands, but Kiwi players still get to join and play for cash. However, Royal Panda launched a Canada facing website in November 2017, adding CAD currency and a number of Canada-friendly banking options.
- Established: 2014
- Owned by: Royal Panda Limited
- License: UK, Malta
- Target markets: UK, Germany, Spain, Portugal, Scandinavia
- Restricted Territories: USA, Turkey, France, Spain, Italy, Israel, Singapore, Belgium, Denmark, Czech Republic, Slovenia, Australia, Netherlands, Portugal, Hungary, Poland (as of 6th July 2017)
Bonuses & Promotions
When you first open an account, Panda will double your initial deposit and provide up to €100 extra to play with. Royal Panda Welcome Offer comes with wagering requirements of x35, which you’ll have as much as 90 days to meet. Game contribution overview is very simple: slots, Scratch Cards and soft games 100%, table games, Video Pokers and live games 10%. How refreshing to see a list without zillion exceptions and 0%-contributing games.
Weekly Bamboo Bonus is available every Friday, offering a reload of 50% up to €150. At the moment, you’re additionally given a chance to become the first ever Royal Panda Roulette champion. Play any of live Roulette tables, win a seat among 5 lucky players in the finals, and you could walk away with €10K wager-free, withdrawable cash prize. Blackjack fans are invited to play Live VIP Blackjack every 21st of the month, and providing they score one or more BJs by midnight, they could see an additional €210 cash amount appear on their account the next day.
Loyal Panda is a points-based multi-level reward program. It uses the usual mechanism of “wager real cash to earn points”, with a single point valued at €10 bet when you’re playing slots, €25 when playing Roulette, and €50 in table games, Video Pokers and Live games. Collected points can be exchanged for goodies in the Loyal Panda Shop (bonuses, free spins, gadgets).
- Welcome bonus: 100% up to €100
- Wagering requirements: 35x (bonus)
- Available to: All players
Software & Games
Royal Panda is primarily into slots, that’s abundantly clear. Relatively small selection of table games includes the very basic variants of Roulette, Blackjack, Poker and Baccarat, plus Red Dog and Craps. Add to that several Video Pokers and soft games, and with the exception of live dealer games, that’s about all you can choose from when taking a break from spinning reels. Contributing developers include NetEnt, Microgaming and Nyx, and all their games are playable online. Except for progressive and live ones, they also all come with a free-play mode.
So what does this slot specialist offer? Those looking for popular titles get to launch Gonzo’s Quest, Dead or Alive, Immortal Romance, Lost Vegas, Medusa II and Turning Totems, plus many other frequently featured and even more frequently played video slots. If you prefer getting entertained by new releases, try Barber Shop Uncut from Thunderkick, NetEnt’s Copy Cats, Shangri La by NextGen, Ivanhoe by Elk Studios, or Beautiful Bones from Microgaming. Given the list of developers, it’s no surprise to also find the highest paying progressives, the likes of Hall of Gods (€7.5 million and counting!), Arabian Nights, Mega Moolah and Mega Fortune.
- Providers: NetEnt, Microgaming, NextGen, Thunderkick, Elk Studios
- Number of games: 500
- Slots: 450
The first piece of good news is that Royal Panda Live Casino uses products by Evolution Gaming, the best live gaming provider by far. Secondly, there are 19 games to choose from when playing on desktop, and only slightly less when using a mobile device. Double Ball Roulette, Speed Roulette and Slingshot Auto Roulette are some of the less common versions, as is Blackjack Party and Dream Catcher. Baccarat is offered in standard, Squeeze and Speed version, while Poker fans get to play Live Caribbean Stud, Ultimate Texas Hold’em, Casino Hold’em and Three Card Poker. Seeing these are all Evolution games, you know you can expect super-realistic gameplay, with advanced streaming technology, plenty of useful features, and well-trained professionals facing you across the table.
- Provider: Evolution Gaming
- Games: Live Roulette, Double Ball Roulette, Speed Roulette, Immersive Roulette, Slingshot Auto Roulette, Live Blackjack, Blackjack Party, Live Baccarat, Baccarat Squeeze, Speed Baccarat, Caribbean Stud, Ultimate Texas Hold’em, Casino Hold’em, Three Card Poker, Dream Catcher
- VIP tables: Yes
Providing you own an iPhone, Android phone, iPad, Samsung Galaxy or similar, you’ll also be able to access Royal Panda Mobile Casino. Enter the Casino web address into your browser, or alternatively scan the QR code provided on the website. Cute Panda scales its home to look just as well as on bigger screens, and adapts to ensure easy navigation from one site section to another. The choice inevitably decreases in transition, but you should be ok when away from home for quite a while, especially if you’re into slots or live games.
- Number of games: 300
- Mobile Apps: No
Seeing that more than 20 payment methods offered for making deposits, you’d think it’s impossible not to find the one you like on the list. And it’s pretty much the case, except that none of the available ones is a mobile payment option. Deposits can be made using Credit/Debit cards, E-wallets, Prepaid cards and Instant Banking, with friendly limits ranging from €10 to €15,000 (or even €50,000 if you’re depositing via Bank Transfer). The choice shrinks significantly when it comes to withdrawals, but you’ll be able to cash out as much as €50,000 in a 24-hour period, and even more if you strike a deal with casino management.
- Deposit options: Visa, MasterCard, Fundsend, Skrill, Neteller, eWire, DineroMail, AstroPay Card, Paysafecard, Ukash, Todito Cash, Boleto Bancario, Sofort, Trustly, GiroPay, Eurteller, LobaNet, Przelewy24, SafetyPay, eKonto, AGMO, Bank Transfer
- Withdrawal options: Visa, MasterCard, Skrill, Neteller, Bank Transfer
- Minimum deposit: €10
- Maximum deposit: €15,000
- Minimum withdrawal: €10
- Maximum payout: €50,000 per day
Customer service team works during the limited hours of 09:00 – 00:30 (CEST) and can be contacted via live chat, email or phone. One can also request a call-back by filling out a form available on the webpage. Seeing Facebook and Twitter icons displayed on the site, we thought we’d check what’s going on there. Judging by the number of followers and frequency of posts, there’s a good chance you’ll receive a relatively quick answer if you message the Casino via these social networks.
- Operating hours: 09:00 – 00:30 (CEST)
- Live chat: Yes
- Email address: [email protected]
- Contact phones: +356 2778 0418
Pros & Cons
+ Large selection of slots and Live games
+ NetEnt, Microgaming and Nyx software
+ Live games promotions
+ Loyalty program
+ High max withdrawal limits
+ UKGC and MGA licenses
– Limited offer of ongoing promotions
– Limited customer service operating hours
Casino Bloke’s Verdict
Royal Panda was built from a player’s perspective and that’s evident every step of the way. Easy-to-use website offers plenty of information in a language you can understand, bonus terms are kept as simple as possible, and friendly banking options provide a very good choice of payment methods and allow for quick withdrawals. The Casino has played it safe when choosing software providers and does exceptionally well where slots and live game offering is concerned. Gaming library could be improved by adding more table games and Video Pokers, and the welcome offer is kind of modest compared to many of their current competitors. But the biggest complaint Casino Bloke has is limited support hours; for an operator who claims to be catering to an international community, this is a serious flaw. Even so, we love everything else Panda offers and feel totally comfortable recommending that you pay them a visit.