reputation - 81%
bonuses & promotions - 86%
software / games - 73%
live casinos - 1%
mobiles - 68%
banking - 78%
customer support - 91%
Uptown Aces Casino has been around since 2014, so its design does not reflect modern casinos launched post-2018. Rather, the site has a nostalgic design, reminiscent of the early gambling websites. It maintains a slick aspect after all, thanks to neon details and dark backdrops. There is a Las Vegas feel to Uptown Aces, and that is surely one of the reasons why players keep coming back to it.
The platform does not bring anything extraordinary to the table. Real Time Gaming is the only provider, so the choice of gaming options comes down to RTG’s portfolio. Luckily, the collection includes diverse games, from slots and progressives to table games and specialty titles. The promotions assortment surprised us, in a positive way, but there are some areas where Uptown Aces is lacking, like the absence of live casino, for example. Let’s see what else Casino Bloke discovered while working on a full Uptown Aces Casino review.
Uptown Aces has prepared a huge welcome for users opening new accounts, a package with 6 bonuses for the first 6 deposits made. It sounds impressive, and we must say, it is one of the better bonuses the Bloke has encountered. Let’s break it down! Here are the details of the Uptown Aces welcome bonus offer:
It is a pretty sweet deal, but it is also a commitment. A minimum deposit of $25 or higher is needed to qualify for the bonuses in the welcome package, with each of them having a 30x wagering requirement. The bonuses must be claimed in order, and there are also 50 free spins added to each one (for Cleopatra’s Gold)
Note that players from Bulgaria, Czech Republic, Croatia, Finland, Germany, Greece, Hungary, Indonesia, Malaysia, Mauritius, Moldova, Netherlands, Poland, Portugal, Romania, Russia, Sweden, Thailand and the United Kingdom cannot claim any bonuses at UptownAces.eu. On a positive note, all deposit bonuses at Uptown Aces do not have maximum cashout restrictions.
As active members of the Uptown Aces casino, players can take part in slot tournaments which take place daily, but these are only available to users who have downloaded the Uptown Aces client on their computers.
New customers only. 18+. T&Cs apply.claim bonus
The entire Uptown Aces collection of games is a presentation of the Real Time Gaming portfolio. The famous provider offers its software to Uptown Aces clients, not cutting down on slots or table games. The most appealing part of it is the line of progressive slots, and there are also a few specialty games to spice up the routine. Those who are eager to spin the reels, can pick among 3-reel, 5-reel, 6-reel or 4-reel machines, or browse through categories of games with Bonus Rounds and Floating Symbol feature. The progressive classics such as Spirit of the Inca, Aztec’s Millions and Megasaur offer the possibility of bagging enormous jackpots, if you are lucky enough.
If you would rather go for a table game, Uptown Aces and RTG can offer you poker tables and blackjack. The casino only has one Roulette game, but there is a very good selection of video poker titles. RTG is known for excellent video poker titles such as Loose Deuces, Double Jackpot Poker, Sevens Wild, Aces and Eights and Jacks or Better.
At the moment of composing our review of Uptown Aces, the site did not feature any live dealer games. We can’t say for sure why. It is possible that the operator and RTG have an exclusive agreement and no additional software providers are invited to join the Uptown Aces party. Be that as it may, it is a great loss for the players.
While there are no apps available for download of Uptown Aces, mobile users can use the same platform on their phones and tablets. All they have to do is launch the website through any regular mobile browser. The mobile version of Uptown Aces for Android/iOS will open and nearly the entire collection of games will become available on the small screen. All the bonuses and services will also be available, including banking and customer support. Using the site on mobile is easy and satisfying, given that the site’s minimalistic design lends itself well to the smaller surface. The most relevant buttons are big enough for tapping and the game thumbnails make excellent gateways to launching any title you desire while on the move.
The banking system at Uptown Aces is not a complex one. You cannot count on 20+ different methods, but the ones that are present on the list of available options for deposits and withdrawals are secure and already popular with the audience, especially in the USA. To be able to play for real money at Uptown Aces, you need to make a minimum deposit of $25. To do this, you can use Neteller, EcoCard, Skrill, Credit Card and Quickcash, as well as cryptocurrency. Just click on the "Cashier" button and you will be able to select your method of choice.
To be allowed to withdraw, your last deposit needs to be turned over at least once. Uptown Aces imposes a weekly withdrawal limit of $5,000. However, this limit can be reduced or increased depending on the VIP status of the player. Should you choose to deposit with a credit card, mind that the processing bank may charge you a fee of between 0.01 and $1 per transaction. Deposit processing times go from instant to one hour. Withdrawals, on the other hand, require 72 hours to be processed by the casino staff. Wire transfer to US bank accounts may take up to 15 days. Payouts will not be processed on weekends. Depending on the method you cash out with, the minimum amount goes from $25 (e-wallets) to $150 (check + $30 fee).
As far as customer support goes, we can’t say that Uptown Aces casino does anything wrong. They have a live chat service in place, working non-stop. The players have an email at their disposal for any written complaints or inquiries, and there is also a telephone line (well, actually two, one is toll-free and the other one isn’t) for those who prefer to hear a human voice from the other side. In addition, Uptown Aces provides answers to many of the most frequently asked questions on their FAQ page. If you decide to hit them with a line or two by email, remember to include your account username. Right, another thing – there is a possibility to contact support by SMS. Just text HELP to 83916.
Uptown Aces has been a go-to site for many American players for years. The operator knows how to reach the audience with attentive customer service and proven software, something that USA customers appreciate. Nevertheless, the casino cannot surpass some of the limitations of the market itself, such as problematic card transactions and bank payout times. The bonuses are appealing and do not carry extremely high wagering requirements. The drawbacks come down to the absence of roulette games and live casino options. If you can live with that, you will enjoy the uptown life and have a good time at Uptown Aces online casino.Visit Uptown Aces Casino